Useful Contacts

Telephone: 020 7527 2000 (the Council’s Public Protection department)
Email: animal.welfare@islington.gov.uk.

Website: www.abi.org.uk.

Telephone: 020 7517 2000
Email: building.control@islington.gov.uk.

Telephone: 020 7527 2000 (to arrange removal of bulk rubbish)
Website: www.islington.gov.uk (for details of the Council’s service)

For advice on buying your home and to apply for the right to buy, contact the Home Ownership team.

Telephone: 020 7527 7715 or 7720
Address: 50 Isledon Road, London N7 7LP

If you want to make a first- or second-stage complaint, contact us.

If you want to make a third-stage complaint, contact the Chief Executive’s Central Complaints unit:

Telephone: 020 7527 3007
Email: central.complaints@islington.gov.uk
Address: Town Hall, Upper Street N1 2UD

Telephone: 020 7527 2813 (Planning Enquiries)

Telephone: 020 7527 2000 (to find out more about any Council services)

Telephone: 020 7527 2633

Use these numbers to register with your nearest GP.

Telephone: 020 7527 1182 or 1183 or 1184
Textphone: 020 7527 1085

EDF Energy

Telephone: 0800 096 9000 (including to report a power cut)
Address: Head Office, Templar House, 81–87 High Holborn, London WC1V 6NV

Energy Centre

Telephone: 0800 512 012 (for advice on using energy efficiently and understanding your fuel bill)

Telephone: 0845 555 700 (British Gas – to arrange a supply)
0800 111 999 (National Grid – to report a gas leak)

You can ‘bid’ for a Council home through Home Connections.

Telephone: 0845 402 7883
Text: 07800 140724
Website: www.islington.gov.uk/homeconnections

Central Street

Telephone: 020 7527 6250
Fax: 020 7527 6207
Minicom: 020 7527 6202
Email: csha@homesforislington.org.uk 
Address: 85 Central Street, London EC1V 8DT

Holland Walk

Telephone: 020 7527 7480
Fax: 020 7527 7407
Minicom: 020 7527 7405
Email: holland.walk@homesforislington.org.uk
Address: 85–88 Holland Walk, London N19 3XS

Lyon Street

Telephone: 020 7527 6880
Fax: 020 7527 6827
Email: lyon.street@homesforislington.org.uk
Address: 1 Lyon Street, London N1 1DQ

Upper Street

Telephone: 020 7527 5300
Fax: 020 7527 5398/5301
Email: upperstreetareahousingoffice@homesforislington.org.uk
Address: Northway House, 257 Upper Street, London N1 2RU

To apply for housing or emergency rehousing, and for general housing advice and help, contact the Housing Aid Centre.

Telephone: 020 7527 2000
Email: advice.housing@islington.gov.uk
Address: 38 Devonia Road, London N1 8UY

Benefits Processing unit

Telephone: 020 7527 4990
Address: PO Box 13645, London N7 7NB

Council’s Insurance section

Telephone: 020 7527 2000
Address: 222 Upper Street, London N1 1XR

Linkline provides a community alarm service.

Telephone: 020 7527 5456
Address: 257, Upper Street, London N1 1RU (where you can call in)

Telephone: 020 7527 2813 (Planning Enquiries)

Advice line: 0845 602 1983
Address: Local Government Ombudsman, 10th Floor, Millbank Tower , Millbank, London, SW1P 4QP

Website: www.direct.gov.uk or more information about the available schemes)

Telephone: 0845 4647 (for health advice and information)

Telephone: 020 7527 3229 (8pm–2am on Sunday to Thursday; and 10pm–4am on Friday and Saturday)

To get rid of pests, please see the contact us section

For general advice on treating pests such as mice, rats, cockroaches, pharaoh ants and wasps, contact the Council’s Pest Control service:

Telephone: 020 7527 3190
Address: 159–167 Upper Street, London N1 1RE (where you can call in)

Emergencies
Telephone: 999

Safer Neighbourhoods teams (for each ward)

Barnsbury

Telephone: 020 7421 0328
Email: Barnsbury.SNT@met.Police.uk

Bunhill

Telephone: 020 7421 0260
Email: Bunhill.SNT@met.Police.uk

Caledonian

Telephone: 020 7421 0271
Email: Caledonian.SNT@met.Police.uk

Clerkenwell

Telephone: 020 7421 0218
Email: clerkenwell.SNT@met.Police.uk

Canonbury

Telephone: 020 7421 0686
Email: Canonbury.SNT@met.Police.uk

Finsbury Park

Telephone: 020 7421 0554
Email: FinsburyPark.SNT@met.Police.uk

Highbury East

Telephone: 020 7421 0648
Email: StGeorge.SNT@met.Police.uk

Highbury West

Telephone: 020 7421 0635
Email: HighburyEast.SNT@met.Police.uk

Hillrise

Telephone: 020 8345 3921
Email: Hillrise.SNT@met.Police.uk

Holloway

Telephone: 020 8649 3558
Email: Holloway.SNT@met.Police.uk

Junction

Telephone: 020 8721 2941
Email: junction.SNT@met.Police.uk

Mildmay

Telephone: 020 8345 1512
Email: Mildmay.SNT@met.Police.uk

St George’s

Telephone: 020 8345 1511
Email: StGeorge.SNT@met.Police.uk

St Mary’s

Telephone: 020 7421 0259
Email: IslingtonStMarys.SNT@met.Police.uk

St Peter’s

Telephone 020 7421 0181
Email: StPeters.SNT@met.Police.uk

Tollington

Telephone 020 7421 0559
Email: Tollington.SNT@met.Police.uk

Safer Neighbourhoods Inspectors

Telephone: 020 7263 2883 or 020 7421 0374

Council Rehousing team

Telephone: 020 7527 4140 or 4143 (for general queries on rehousing)
Website: www.islington.gov.uk/housing/findingahome (for Your Guide to Housing booklet).

By phone

Telephone: 0800 694 3344 (8am–8pm on Monday to Friday; and 8am–12 noon on Saturday)

By 24-hour telepay

Telephone: 020 7527 8000 (at any time)

Through iPay

Website: www.islington.gov.uk (follow the link to use the automated service)

At PayPoints

To find your nearest PayPoint visit www.paypoint.com.

Telephone: 020 7527 5517 (to apply for a school place)

Telephone: 0845 303 2350
Fax: 020 7288 4001 or 4115
Minicom: 020 7288 4007
Website: www.circleanglia.org
Address: Circle 33 Housing Trust Ltd, 2nd Floor, River Park House, 225 High Road, Wood Green, London N22 8HQ

Federation of Islington Tenants’ Associations

Telephone: 020 7226 9246 or 8934 (for independent advice).

Thames Water

Telephone: 0845 920 0800 or 01793 431 993
Website: www.thames-water.com
Address: Thames Water, Thames Water Utilities Ltd, PO Box 436, Swindon SN38 1TU