Anti-social Behaviour and Harassment

Anti-social behaviour

What is anti-social behaviour?

The term anti-social behaviour includes all behaviour which causes annoyance, nuisance or disturbance to people’s quality of life.

What are my responsibilities as a tenant?

You are responsible for the behaviour of everyone living in or visiting your property, including children. You are responsible for their behaviour in the property, in shared areas and around the property. All the properties we manage are in traditional houses, which have often been converted into several flats or maisonettes. This means you will be living close to your neighbours and sharing some areas of the property. Many of the things you do may affect your neighbours.

How do I report Anti-social behaviour?

To report anti-social behaviour or harassment you should contact you tenancy officer. See Contact us for more details.

What will you do if someone reports anti-social behaviour?

We take all complaints about anti-social behaviour seriously. If you report anti-social behaviour to us, we will:

• take full details from you of what has happened
• arrange an interpreter if you need one
• investigate by telling the other party your allegation (we will not mention your name
• consider the most appropriate action, when we have fully investigated
• contact any other agencies that may be able to help to resolve the situation
• support and advise you throughout
• take action whenever we feel it is in our power to do so
• work with the Police and other agencies when we need to.

Anti-social behaviour orders, anti-social behaviour injunctions and acceptable behaviour contracts

These often resolve problems of anti-social behaviour. You must work closely with us and other agencies to help resolve the problem. Every ward has a Police Safer Neighbourhoods team and you can approach them directly. For more information on Safer Neighbourhood team see Useful Contacts.