Making a comment, service alert, formal complaint or suggestion

We want to give you a first-class service, and we are always ready to listen to your views on how to improve.

We will:

• take service alerts, formal complaints or suggestions for improvements seriously
• investigate service alerts and formal complaints thoroughly to see what lessons we can learn and so prevent similar mistakes being made
• value you taking the time to tell us what you think of our service

If you would like to make a comment, service alert or a formal complaint you can:

• use this form
• write to us 4-6 Colebrooke Place, Islington, London, N1 8HZ
• e-mail us at enquiries@partnersislington.net
• telephone us on (freephone) 0800 587 3595 or 0207 288 8310

We want to hear from you

Please tell us if:

• You have received particularly good service and want to praise us
• You have a comment to make about our services. This might be a suggestion about how we could improve something
• You are unhappy about the service you have received from us, or the way you have been treated and want to make a complaint

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