Advice about leaks through ceilings
A leak can significantly increase the risk of a ceiling collapse and it is important that you act quickly to reduce the likelihood of damage to you and your possessions.
If you suspect a leak from above, do not use the room below it until a repairs operative has repaired the leak and made the ceiling safe.
Look out for sagging ceilings, cracks or dripping water and if you spot any of these, contact our Repairs Team immediately on 0800 587 3595. We will then arrange for one of our Repairs Team to visit within 24 hours.
If you have a leak, and there are flats below your property, please let your neighbours know to take care and consider moving their possessions away from the leak until the repair is complete.
Please remember, contents insurance is your responsibility and Partners will not cover the cost of replacing items damaged by a leak. Islington Council offers a low cost insurance scheme run by Aviva which is available to Partners tenants and right-to-buy leaseholders.
Full details are available on their website www.islington.gov.uk or by calling 020 7527 2000.