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Publications

Scaffolding - Frequently Asked Questions
published on 01 November 2018
Annual Report 2017
published on 09 October 2017
2016-17 was another great year for Partners, with good performance and big improvements in our approach to customer service.
Cyclical Decorations Information Leaflet
published on 05 September 2017
The Cyclical Decorations leaflet explains the process we'll follow when redecorating your home.
Homeowners' Handbook
published on 11 August 2017
In the handbook you will find useful details on a range of topics relating to your lease and to Partners services. The electronic handbook has been updated and replaces the old paper version.
Service Alerts and Formal Complaints Leaflet
published on 30 May 2017
How to make a service alert or complain about our services
Repairs Leaflet
published on 30 May 2017
Details for residents on repairs to your property
Major Works and Service Charge Challenges Leaflet
published on 30 May 2017
Details for our leaseholders about service charges and final accounts
Noise Information Leaflets
published on 23 January 2017
Your home is not soundproofed because it is expensive and there is no legal requirement for it. You must be mindful that sound will travel easily between homes and you should consider how you can minimise this.
Dealing with Damp and Condensation
published on 21 January 2017
Condensation can cause dampness and mould growth in your home. This guidebook explains how condensation forms and how you can keep it to a minimum.
Cyclical Decorations Ward by Ward
published on 22 July 2016
Tenants Handbook
published on 28 June 2016